"The credit card details you entered were declined" error

If you face the error "The credit card details you entered were declined. Please try a different card or contact support." when attempting to checkout using a Credit/Debit card it often means one of the following is incorrect:

  • The address provided in the client area does not match the billing address of the cardholder.
  • The name provided in the client area does not match the name of the cardholder.
  • You have international/online payments disabled by your bank.

 

Please correct these errors and try again. If the error persists please make a ticket to the billing department where we can assist you further. You can open a ticket here: https://anvilnode.com/client/submitticket.php

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